The FTC has filed a complaint against Kohl’s Department Stores, alleging violations of the Fair Credit Reporting Act (FCRA) by refusing to provide victims of identity theft with complete records of questionable transactions, a right granted by the FCRA. According to the complaint, the company’s policies did not provide a feasible way for their customers to get the documentation needed to establish the charges weren’t theirs. According to the FTC, these customers were victimized twice in this process – once by identity thieves and then by Kohl’s.
The $220,000 settlement serves as a reminder to employers to ensure not only their identity theft policy, but all policies, are in compliance with the FCRA and other applicable the laws.
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Hire Image works with companies every day to help ensure their policies and procedures comply with applicable laws and regulations both federally and within the states in which they operate. Contact us if you have questions about your own.